Claims
Our claims team provide a fully managed and efficient claims handling service to all our brokers and clients.
Where authority is delegated we provide a comprehensive claims underwriting manual which not only outlines our claims handling philosophies but also provides a wealth of other information such as fraud detection guidance, Loss Adjuster contact numbers and details of our fast track recovery scheme to enable you to adjust your clients claim in the most effective manner.
Access to the claims department of any organisation is vital to providing a good customer service experience. We have structured an experienced claims team that are empowered with the knowledge and ability to offer you support and guidance and most importantly make decisions when required.